Money back guarantee
We want you to shop hassle-free on our store. Our Money Back Guarantee applies to most items on our site. If you are not satisfied with the item you received, we glady accept returns within 60 days for most item in new condition. Please note that the shipping fee must be covered by the customer, unless the product you received is defective.
Return Policy :
1. Email us through our website customer support. In email, please tell us the order id, item you want to return, reason for the return, provide image if item is defective.
2. Our customer support team will reply your queries in 2 business days.
3. After communicating with our team, if you want to return the item to us for refund. You can mail back your item(s) according to the return instruction provided by our customer support team.(Please don’t return item to us directly without contacting us)
4. When we received your return, we will check for the return and refund to you in the original payment method within 5 business days.
Return conditions :
1. Please contact us within 60 days of delivery.
2. Item should be unused, unworn, and contains all its parts with its original tag and package.
3. Please contact us before returning the item to us. Since we need to clarify the return instruction according to the type of item(s) you purchased.
4. Some products are not acceptable for return due to sanitary reason, such as , swimwear, lingerie, socks, underwear. Please contact us for details.